My final liveblogg session of SES Chicago is all about SEO for Blogs and Feeds aka blog optimization.  This is a session I know a little something about, having presented on it at SES 4-5 times over...

Starbucks has seen sufficient success with its Starbucks Card Mobile payment pilot program in select San Francisco, Seattle and Target stores that its ready to extend the program to nearly 300 company...

Last week while attending BlogWorld I noticed a recurring discussion pertaining to increasing blog readership.  These discussions were part of the session content, as well as informal conversations...

We've all been told that we're in a constant state of change. It's a mantra that loses meaning the more it's chanted in mainstream media, PowerPoint decks, business books and blogs alone.Marketers and...

While in San Francisco last week, I had a spectacular opportunity to have lunch with Philip Hotch, Joe Fernandez,, and Ash Rust, the three heads of one of the hottest social media companies currently...

Just in case you’ve been spending time on a deserted island, you might not know that the Web these days has been moving rapidly towards a profoundly more social and interconnected version of itsel...

Beaming to the Cloud All the Mess That Is Our Digital LifeNew York TimesThanks to cloud computing, we now have seemingly limitless, Internet-based storage. But our files are scattered across devices ?...

An aerial view of the new Apple data center in Maiden, North Carolina, excerpted by a new video by Bill Wagenseller. The new Apple data center in Maiden, North Carolina is expected to begin operation...

Two pieces of market research caught my eye recently:- The 451 Group published the results of their Cloud Adoption Survey (1) in June, and one of the questions was “Who is driving Cloud adoption [in...

Services are the building blocks of SOA, and cloud computing for that matter, and like building blocks of a house or a building, the quality will define the value of the finished product. In this ca...

We measure a lot with analytics, but we don’t often put a value on each of the actions a visitor takes when they connect with us online. It’s important that companies pay attention to more than v...

As we all know, Microsoft’s Bing is the new kid on the search engine block. However, with high profile ad campaigns, a deal to power the rejuvenated Yahoo! search and some recent bad publicity for...

Calling what goes on when people are connected by social tools to ‘collaboration’ is like calling the experience of going to college ‘studying’. There’s a whole lot more going on. I complet...

As I mentioned in the post Build Customer Experience Competencies In 2011, I’m highlighting each of the four customer experience competencies as part of my effort to help companies put together the...

Welcome to the (R)evolution, a new series that connects you to the people, trends, and ideas defining the future of business, marketing, and media.  Episode 6 features an interview with good friend...

No one seems to be immune from a Google indexing problem that has many site owners baffled. Blogs and websites, big and small, aren’t being indexed as quickly as they normally are — if they’re b...

The new MacBook Air includes tiny SSD and AirPort cards Apple updated the ultra-slim don’t-call-it-a-netbook MacBook Air this week. Along with a wimpy out-of-date CPU, the new Air features all-SSD s...

Cloud Computing to Fuel Security Market, Forrester SayseWeek... and the Cloud, Forrester analyst Jonathan Penn predicted that rather than reallocating portions of existing security budgets to cloud co...

Is your company still in the early stages of establishing a mobile strategy? If so, you're not alone, at least according to a recent survey published by Forrester Research. In a report titled How...

The second session on my liveblogging hitllist for SES Chicago is the “Duplicate Content and Multiple Sites” moderated by Adam Audette. Unfortunatley, Michael Gray was not able to be there, so thi...