Bing and Microsoft engineers are working on new back-end search infrastructure, with the goal of delivering faster and more relevant search results for users. Known as “Tiger,” the new index-servi...

The recent kerfuffle over Ragu’s latest campaign illustrates the power of a simple cliche in social media: listen. Rather than rehash the entire thing, I’ll point you to CC Chapman’s blog posts...

Some time back, I blogged about the attributes of a thought leader. Lately, I’ve been talking to B2B marketers about the content delivered by these thought leaders and asking, What defines good thou...

It’s becoming more and more understood that in order to thrive, businesses need to cultivate a hub of internal social media expertise, and then they need to push that knowledge out and through the o...

B2B and B2C customer experience (CX) management aren’t quite the same, which is why I wrote about the three models of B2B customer experience. I thought it would also be interesting to examine data...

This is a guest post by Justin Pirie, Director of Content and Communities, Mimecast (Editor’s note: This article originally appeared on JustinPirie.com.)Justin Pirie, MimecastRegular readers of...

Another great infographic from Brian Stolis and JESS3, famous for The Conversation Prism, helps make sense of brand marketing in social media. If you’re like many marketing professionals, you may be...

LinkedIn is the dominant social network for many B2B companies. 58% use the platform for marketing, building relationships and lead generation. Since LinkedIn began as a personal networking and job si...

GumGum designed a blend of proprietary image recognition and targeting technologies to precisely overlay in-image ads on relevant images around the web. One way we do this is through the use of keywor...

...Offers VMware vCloud Services Sep 30, 2011 (Close-Up Media via COMTEX) -- Virtacore Systems, Inc., a company focusing on hybrid cloud services, has announced that it is one of four VMware partners...

Oracle's OpenWorld conference, which kicks off Sunday in San Francisco, could be the biggest one yet for the company, which entered the hardware game last year through the purchase of Sun Microsystems...

...Ciracom, Inc. Enhances its Cloud Services with a Complete Cloud-Based Web Security and DNS Infrastructure Solution TMCNet: Ciracom, Inc. Enhances its Cloud Services with ...

CloudSigma, the European infrastructure-as-a-service provider, is bringing its offering to the crowded U.S. market. On Tuesday, CloudSigma launched its infrastructure service in the U.S., positioning...

Web Host Industry Review (blog)UK Web Host Adapt Announces $47 Million Investment by Lyceum CapitalWeb Host Industry Review (blog)London-based Adapt provides enterprise-class cloud hosting, infrastruc...

As usual, here are the highlights from the last Bay Area OpenStack Meet Drink: Toast to Diablo – September 28th, 2011. Thanks to WireRE for hosting us, Dave Nielsen – for helping to organize, and...

According to PricewaterhouseCoopers (PwC), telecom executives are "overconfident in the effectiveness of their information security practices." That's the interpretation of the data from the 2012 Glob...

Tweet Social media marketing is dominated by Facebook with research revealing that over 90% of all social marketing endeavours include a Facebook marketing campaign. Twitter is still...

Facebook has the most downloaded native application of all time. It also has perhaps the most visited mobile website of all time with nearly 350 million users and growing from feature phones to the sm...

Google for the first time is providing a window into real-time web traffic with Google Analytics Real-Time. Real-Time reports are available in the new version of Google Analytics, and administrator...

The Kindle Fire may be poised to win the Android tablet wars, but Amazon CEO Jeff Bezos doesn’t think of it as a tablet. “We think of Kindle Fire as an end-to-end service,” he told me yesterda...