On Tuesday, AdGrok co-founder Antonio Garcia-Martinez penned a masterfully incendiary blog post in which he blasted the "backwater" tech scene in New York. It was only the company's third post on its...

There’s a saying that good things happen when you least expect it. Such is the case this past week. As part of its CRM Evolution ’10 conference, CRM Magazine announced the winners of its 2010 CRM...

I read that Congress will soon grill federal cloud-computing enthusiast and champion, Vivek Kundra. Kundra, the nation’s first CIO of the U.S., appointed by Obama last year, will face the House Ove...

A UBS research report sparked a lot of discussion this week with its estimate that Amazon Web Services’ total revenue will top $500 million this year and $1.1 billion by 2014. Analyzing the numbers...

In my recent rant on why Social CRM is a non-starter in India, I said that even the most progressive Indian brands are using the social web to say the right things with the right ton...

It may start with a tweet, or with a blog post somewhere and a few irate comments. You're monitoring the conversation that remains low key, until a pundit grabs hold of the information, sees i...

I wanted to share a technique my firm has used for the past decade to drive substantial improvement in converting website traffic into revenue. We have been able to prove this prospect engagement proc...

In the IT industry, “Channel Partner,” provide a range of services – from product and service resale and packaging, to delivering related value-added services and support to end customers.  Alt...

You probably remember the chock wave that rippled trough the social media community after Forrester found that the location based market is insanely small (1% of users), and Foursquare is dominated by...

ATT’s profits rose by 26% in the last quarter to $4.01 billion. Driving that growth was 1.6 million new wireless subscribers. Guess which phone the majority of those new customers got?If you guess...

From Barnes Noble to Cabelas to Catalina Marketing, big companies are shifting their approaches.

The Wall Street Journal has been running an important series about the collection and exploitation of personal information on the Net. As part of that series, it is featuring a debate today between me...

Image via Wikipedia Today is the last day of the Fourteen Days of Foursquare series. I’m relieved it’s over in a way – fourteen days was long! However, focusing on Foursq...

Will Amazon Become The King of Web Hosting Too?GigaOm (blog)... should worry current players such as RackSpace and The Planet (which is said to be in the process of merging with SoftLayer, another ho...

Will Amazon Become The King of Web Hosting Too?GigaOm (blog)... should worry current players such as RackSpace and The Planet (which is said to be in the process of merging with SoftLayer, another hos...

From Barnes Noble to Cabelas to Catalina Marketing, big companies are shifting their approaches.

As the world’s largest marketplace, eBay has hundreds of millions of listings live at any given moment. Since its founding in 1995, the company has grown from just one curious computer programmer to...

An article from earlier this week on NYTimes.com talked about the growth of Tumblr — 25,000 new accounts daily and 1.5 billion page views each month — and how it may be adding a new must-do activi...

I believe marketing must lead its own technology. As detailed in my presentation Rise of the Marketing Technologist, I think marketing departments need marketing technologists on staff, led by a ma...

Demand Media is a money-losing company. How will it convince Wall Street to value it at a billion dollars or more? By directing investors’ attention to a set of numbers which say it’s a very profi...